Mastering Emotional Intelligence

Defining Emotional Intelligence
Defining Emotional Intelligence
Emotional Intelligence (EI), coined by Salovey and Mayer in 1990, refers to the capability to recognize, control, and assess emotions. EI is a predictor of professional success, surpassing technical skills.
Four EI Core Skills
Four EI Core Skills
EI comprises four primary skills: self-awareness, self-management, social awareness, and relationship management. These are grouped under two competencies: personal and social.
EI's Neurological Basis
EI's Neurological Basis
Emotional intelligence is rooted in the limbic system, which governs feelings and impulses. Strengthening EI involves training the limbic system, which learns through motivation, extended practice, and feedback.
EI and Leadership Link
EI and Leadership Link
Studies by Daniel Goleman suggest that EI accounts for 67% of the abilities deemed necessary for superior leadership performance, and it matters twice as much as IQ or technical expertise.
EI's Health Connection
EI's Health Connection
Higher EI correlates with better mental and physical health. It's linked to lower rates of heart disease, stroke, and depression, as well as better immune system function.
EI Across Cultures
EI Across Cultures
EI is universally recognized. However, cultural differences impact the expression and perception of emotions, which means EI must be contextually adapted to maintain effectiveness internationally.
Improving Your EI
Improving Your EI
Enhancing EI involves mindfulness, empathetic listening, and managing stress. Unlike IQ, which remains stable throughout life, you can develop EI with deliberate practice and training.
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Who coined 'Emotional Intelligence'?
Daniel Goleman, 1985
Salovey and Mayer, 1990
Freud and Jung, 1910